Refund policy

60-Day Satisfaction Guarantee

We want you to feel a real difference. If you don't, we'll refund your first bottle within 60 days of your original purchase date — no return shipment required, no restocking fee, and no complicated forms.

How to request a refund

Email us at care@nujeva.com within 60 days of your first order. Include your order number and a brief note. One sentence — "This didn't work for me" — is enough.

Refunds are processed to the original payment method within 5–10 business days after approval.

What is covered

Your first bottle of any Nūjeva formula.
First-time bundle purchases.
First subscription orders.

What is not covered

Opened or used product beyond the first bottle of a formula.
Items purchased through unauthorized resellers.
Gift cards or promotional codes.
Orders placed with fraudulent or abusive intent.

Subscriptions

Subscriptions are cancel-anytime. You can cancel before your next billing date from your account page or by emailing us. Refunds under the 60-day guarantee apply to your first subscription shipment only.

Damaged or incorrect shipments

If your order arrives damaged, missing, or incorrect, contact us at care@nujeva.com within 14 days of delivery and we'll replace it or refund it at no cost.